Terms of Service

1. Agreement to Terms

By accessing and using the Grief & Joy website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Our Service

You must be at least 18 years old to make purchases from our store. By using our services, you represent that you are of legal age to form a binding contract. You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

3. Products and Pricing

All products and prices are subject to change without notice. We reserve the right to limit quantities of any products or services we offer. We make every effort to display accurate colors and images of our products, but we cannot guarantee that your device's display will accurately reflect the actual product colors.

We reserve the right to refuse any order placed through our store. We may, at our sole discretion, limit or cancel quantities purchased per person or per order.

4. Orders and Payment

By placing an order, you warrant that:

• You are legally capable of entering into binding contracts
• All information you provide is accurate and complete
• You have authorization to use the payment method provided

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment must be received before your order is processed.

5. Shipping and Delivery

We ship to addresses within the United States and select international locations. Shipping times are estimates and are not guaranteed. Grief & Joy is not responsible for delays caused by shipping carriers or customs processing. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

6. Returns and Refunds

We accept returns within 30 days of delivery for unopened, undamaged items in the original packaging. To initiate a return, please contact our customer service team. Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item. Shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Grief & Joy and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

9. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, or state regulations, rules, laws, or ordinances
• To infringe upon or violate our intellectual property rights or the rights of others
• To harass, abuse, insult, harm, defame, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or malicious code
• To interfere with or circumvent the security features of our service

10. Limitation of Liability

To the fullest extent permitted by law, Grief & Joy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our service, products, or website. Our total liability for any claim arising out of or relating to these terms shall not exceed the amount paid by you for the product or service in question.

11. Indemnification

You agree to indemnify and hold harmless Grief & Joy and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms of Service.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

13. Modifications to Service

We reserve the right to modify or discontinue our service or any feature at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website following any changes constitutes acceptance of those changes. We encourage you to review these terms periodically.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Grief & Joy operates, without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising out of or relating to these Terms of Service or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court, except that you may assert claims in small claims court if your claims qualify.

17. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms shall remain in full force and effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: info@griefandjoy.com
Mail: Grief & Joy Customer Service